by Anita Pullani (UGA MSW Intern)
“Walking a mile in someone else’s shoes isn’t as much about the walk or the shoes; it’s to be able to think like they think, feel what they feel, and understand why they are who and where they are. Every step is about empathy.” – Toni Sorenson
During the past six months of my internship, I have been fortunate to be able to listen to our guests’ diverse stories. They have taught me important lessons on faith, perseverance, and gratitude. Empathy is critical for social workers, but can it be learned in the classroom? My professors have continually stressed the importance of examining our beliefs, identities, biases, and experiences and how they may influence and color our interactions with others. Without this self-assessment, how can you begin to understand the experiences of another person?
Before this internship, I did not fully comprehend why chronic homelessness continues to plague Atlanta’s streets. Our discriminatory social services system cannot be the only cause of this situation. As a society, we can only thrive if everyone can receive a living wage, affordable housing, food security, and access to quality healthcare and mental/behavioral health services. Our guests are not ultimately looking for handouts; they need the tools and resources to get back their life. One of the central tenets of Central Outreach and Advocacy Center is “empowering our guests to take the next step toward self-sufficiency.” I will never understand their struggles until I walk in their shoes. At the same time, I hope to take a few encouraging steps beside them on this journey.