by Ani King (Summer Intern)
Living and working in Atlanta has been nothing short of a transformational experience, mainly because of my time at the Central Outreach and Advocacy Center. At the end of my first day of work, I could not believe how such a short visit could be the start of a new beginning for our guests. Nor did I ever expect to be able to assist our guests with a fresh start. Without your essential identifying documents, such as birth certificates, state IDs, social security cards, etc., it creates a snowball effect of issues that start with being unable to secure a job, housing, benefits, and more.
I have learned how to be an advocate and a support system for those with limited access to resources. But most importantly, I have learned how to be a resource for people, which goes beyond providing the services here at Central OAC. It means being a listener, being a learner, engaging in conversation, being empathetic, and being a decent person. Frequently, guests express how surprised they are by how respected and well-treated they are when they step into our space. This sentiment speaks to the vision of Central OAC’s vision of being passionate advocates and invested partners for those experiencing homelessness. In addition, our guests are so grateful that we can help them obtain their essential documents.
Our guests often end our time together, giving endless thanks for the services we offer them. However, I often thank them for sharing their stories because they matter! And while the services we provide can be an asset to the guest we serve, my experience with our guests has also benefited my life. With their charisma and lively conversation, I leave the office feeling fulfilled at the end of each day.