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Central Outreach & Advocacy Center

Central OAC

June 25, 2025 By Central OAC

Steps Toward Stability

by OJ Flowers (Communication Coordinator)

In the heart of nearly every city, nestled among skyscrapers and bustling streets, lives a resilient community too often overlooked. A community of individuals experiencing homelessness who attempt to navigate systemic systems that feel impersonal and overwhelming, all while seeking something as simple and as vital as stability. In Atlanta, tucked between the Capitol building and City Hall, Central Outreach and Advocacy Center (OAC) stands as a beacon of hope. Our mission is rooted in deep compassion, as we strive to be passionate advocates and committed partners to those striding toward renewed life and lasting stability.

One of the cornerstones of our work is building a community of trust and support. For many guests, walking through the doors of Central OAC is more than an act of necessity; it’s the first step toward transformation. They find access to services and a team that sees them as the human beings they are. Team members like Amy and Camille do more than offer mail or snacks; they offer kindness and dignity. They greet guests by name, provide a listening ear, and help ease the burden of the day because it’s hard to think about housing or employment when your stomach is empty, or your name feels forgotten.

Our employment services provide tailored support to help guests fine-tune resumes, prepare for interviews, and dress the part with clothing from Alison’s Boutique. Employment Specialist Sonja works one-on-one with guests, walking alongside them as they take tangible steps toward meaningful employment. At Central OAC, we understand that securing a job isn’t just about financial stability; it’s about restoring dignity and fostering a sense of belonging. A job can be the breath that brings someone back to life, the spark that reignites a sense of purpose.

But the journey doesn’t stop there. Our Advocacy Coordinator, Sarah, works behind the scenes to dismantle the systemic barriers that keep people stuck in cycles of poverty and homelessness. She helps pave the way for long-term change for the entire community through policy work, education, and strategic advocacy

At Central Outreach and Advocacy Center, our commitment remains unwavering. We walk beside our guests with compassion as they take steps toward stability. Together, we can continue to open doors and create pathways to stability for individuals experiencing homelessness in our community. Whether you choose to volunteer, advocate, donate, or learn more, know that you are helping create a community where everyone has the opportunity to thrive. And for our guests, that means everything as they take steps toward stability.

Filed Under: Blog Posts

May 14, 2025 By Central OAC

Unlocking Doors to Opportunity

by Camille Frink (Supportive Services Coordinator)

When I first started my position here at Central OAC, I was handed a large set of keys. Each key does something different–some open office doors, some open supply closets, some open outside doors–but all of the keys look identical. Despite having and using these keys everyday, I could not tell you which one opens any given door, except for my office. I have tried labelling the keys, I have tried to remember the numbers written on the keys, anything to keep them straight, but still I fumble with them everyday. 

As I reflect on our mission this month–to open doors to overcome and prevent homelessness–I am reminded of just how many “keys” the guests we serve need in order to move forward. Finding and keeping track of these keys to stability, like state identification, a birth certificate, a new food stamps card, etc. can be overwhelming. Scheduling an appointment for a replacement social security card can be a monumental task for someone who doesn’t have a way to look up how to call the social security office, let alone have a phone of their own to use. Updating your resume, setting up an email address, and preparing for a job interview is overwhelming for anyone, let alone someone without stable housing.

Everyday, I see our volunteers, interns, and staff work with guests to find the keys they need to move forward. We call and sit on hold with state vital records offices, trying to make sure our guests have the documents they need to get their birth certificates. We make sure every guest has walking directions to driver’s services to get their state ID. We let them know when they have ID, they can come back and begin the process of looking for work, if they wish. Everyday, we make sure our guests not only have the keys they need, but know which one unlocks which door, and that they know they are not alone in their journey.

Filed Under: Blog Posts

March 24, 2025 By Central OAC

Laughter is Like a Medicine

by Steve McFall (Chaplain Intern)

“Laughter is like a medicine, but a broken spirit dries up the bones,” a wise person once said. We see this broken spirit drying up bones often at Central Outreach and Advocacy. Homelessness, mental illness, addiction, and broken relationships. And then I see the smile of a social worker or the laugh of a staff person. And it’s just like a glimmer, a ray of sunshine medicates the room with a dose of hope, mercy and kindness. I serve as a social worker and Chaplain intern at COA. Most often I am in a small office in an area with three other offices around, we are close together, but I get to hear the laugh of the social worker around me and even for my heart it feels like a vitamin. We gather each morning to share joys and concerns, most often we are given doses of laughter to share as a vaccine to brokenness. I am 62 years old and have spent my life in non-profits, and this group of staff and volunteers has something special to share with a broken world, maybe I’ve just realized it. They have the vaccine to brokenness that they generate each day to numerous guests with the symptoms of a drying up spirit. It’s the miracle working drug of laughter, dispensed in capsules of kindness, injections of smiles and doses of hospitality.

Filed Under: Uncategorized

February 3, 2025 By Central OAC

Love Thy Neighbor

by Laquetta West (Georgia State Intern)

What does it mean to love your neighbor?

Loving your neighbor is helping a member of your community who is in need. That person might be in need of some food, shelter, or even a nice conversation. Even if you’re in need yourself, letting someone know that they aren’t alone, can feel just as good. Now, your community doesn’t have to be just a neighborhood as the phrase implies, it could be someone who shares the same interests or identifiers as you. And those people can be considered your neighbors too, in a sense. As long as you are assisting those of your community whether physically or otherwise, that are in need, you are loving, thy neighbor.

Filed Under: Blog Posts

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Central Outreach and Advocacy Center, 201 Washington Street, SW Atlanta, GA 30303, (404) 659-7119