homelessness

July 29, 2021 By Central OAC

We All Have a Story

by Brenna Lakeson

(TW: abuse, addiction, mental illness)

Each day, dozens of guests come to the OAC. Some of them we know well and others are just passing through. Sometimes, as we do case management with a guest, we get glimpses into their lives as they tell us about their struggles. It can be a heavy task to sit with someone and hear their story.

This past month, it seems as though we’ve had quite a few guests come through the OAC who are struggling with different types of traumatic events, moreso than usual. Sometimes, we’re equipped to help with these situations and, other times, all we can do is listen. It can be difficult to know that the most you can do for someone is hold space for their story, but that can make all the difference.

Recently, a guest came to our door with a particularly heartbreaking story. We had never met this guest before, but we took the time to listen to what they had to say. While I can’t share much about their story due to their safety, I do want to tell you a little bit about them. They were running from someone dangerous, who had had control over them for years, and they were struggling to get anyone to believe their story. We sat with them, got details of their situation, and called the right people to get them started with some assistance. As the guest got ready to leave, they began to cry, telling us that we were the first to take them seriously. “You’re the first one to actually do anything to help me,” they said. It felt like we hadn’t physically done much, but, for this guest, saying “I believe you” lifted a huge weight off of them.

Earlier this week, another guest came in for help with ID. While working with a case manager, he expressed a desire to get into a detox program. He’d been struggling with addiction on and off for years and told his case manager that he was finally ready to get clean. Getting and staying clean on the street can be incredibly hard, so the courage and determination that it took for him to reach out for help was admirable. We were able to get him started with the intake process for a substance abuse treatment program. He was excited and relieved to finally have a plan in place.

Last week, a guest came into our center for the first time. He was staying at a shelter and needed an ID in order to continue staying there. As he sat with his case manager, he wiggled his legs and looked around nervously. It was clear that he was anxious. His case manager finished applying for his birth certificate and Social Security card, so he took his things and left. Minutes later, though, our security guard came back into the lobby to tell us that this same guest was having a mental health crisis. We brought him back into the center and called 9-1-1. A staff member did some breathing exercises with him as we waited for the Grady Mental Health Team to arrive. They were able to take him to the hospital to get the help he needed. He thanked us for our help as he got into the van. It was brave of him to reach out for help in such a hard moment.

Our guests deal with so much on a daily basis, and, often, they just want a listening ear: someone to take them seriously, hear their concerns, and assist them in getting the help they need. While we are not law enforcement, EMTs, or DFCS, we can advocate for our guests by helping them reach out to the right people. Each guest has a story. We do our best each day to hear them, see them, and be with them.

June 17, 2021 By Central OAC

Did Anything Positive Come Out of COVID?

by Kimberly Parker

Mask up. Social distance. Wash your hands. No travel. No gathering in large groups. No visits outside of your household. No eating inside restaurants.

The list could probably go on and on. I think a lot of us remember the bad, the negative, and the things that were contradictory to the life we normally lived. It’s sometimes hard to see beyond the negative aspects of what this last year and a half have brought to our individual lives and to our society as a whole.

It was hard enough on the average person or the person who has everything they need, but it was even worst for people experiencing homelessness.

Shelters either closed or drastically cut the number of people they could host. Direct service agencies closed or limited the number of people who could receive services. Soup kitchens shut down. Government buildings like the Department of Driver Services or the Social Security Administration closed their doors.

Life got even harder for those experiencing homelessness.

I have tried throughout the last couple of months to find positive outcomes for Central Outreach and Advocacy Center. We were not able to have a fundraiser in 2020, so, in 2021, we decided we needed to be creative. We wanted to have a virtual event, but at the same time, we were keenly aware that people were fatigued of doing things online.

We created something brand new for Central OAC: “In Their Shoes: 10 Mile Challenge,” based on research that shows a person experiencing homelessness can walk an average of 10 miles per day. This was our most successful fundraiser we have ever had! COVID pushed us out of our comfort zone and forced us to try something new.

We also changed the ways that we operate on a daily basis, with fewer people inside at one time. We are using some of our outside areas for seating while guests wait. We are performing our daily mail checks, a huge service that we offer, at our doorway, cutting down on the chaos and conflict that can happen when too many people are packed into our lobby. These may not sound like positive outcomes to the general public, but it has created more peaceful environment for our staff and our guests, allowing us to give more direct focus to those we are working with each day.

For me, one of the most positive aspects is eye contact with our guests. With everyone wearing masks up over the nose and mouth, we can’t see the mouth, the normal place to look for a smile or a frown or another emotion. I found myself really focusing on a person’s eyes while doing mail check each day. A lot can be communicated in the eyes and I found this to be a very positive outcome for me. I want to hold on to this focus with people, all people whom I encounter each day. It helps me to pay more attention to them!

What are the positive things that came out of COVID-19 for you?

November 18, 2020 By Central OAC

The Link Between Poverty and Crime (It’s not what you think!)

by Brenna Lakeson

A lot of guests show up at our door because their identifying documents have been stolen. I’ve heard guests say countless times, “I don’t have anything. It was all taken.” This makes it so hard to start over. To get an ID, you need a birth certificate and a Social Security card. To get a birth certificate, you need an ID. It can feel like a relentless cycle for our guests who have nothing to go on. Thankfully, we’re able to help them break out of this catch-22.

Why do so many people on the street have their things stolen, though? More likely than not, their things are stolen by other people experiencing homelessness. Sometimes this notion is used as proof that people living in poverty, people of color, and people living outside are inherently more violent or more likely to commit crimes. In reality, though, their experiences are what lead to crime. Our society is set up in a way that prevents them from getting everything they need so they feel forced to take what they need to survive. The reason our guests’ things get stolen is because desperate people turn to desperate measures to survive.

If you were cold, without a jacket or a blanket, and you saw an opportunity to take one from someone else, you might take that chance. If you hadn’t eaten in a day or two and your only option was to take someone else’s wallet while they were sleeping and unaware, you would do what you had to do. It’s tempting to say we would “do the right thing” in these situations, but what is the right thing? Is it better to survive by taking or suffer while sitting back?

While our guests are often upset by the fact that their documents get stolen, I rarely ever hear them complain about having other items stolen. They might be disappointed that some of their cash or clothing was stolen, but, usually, they let these things slide. They know what it feels like to take desperate measures. They know that when they have to make the decision to commit a crime or meet their most basic needs, it’s hard to say no to taking something.

People experiencing homelessness aren’t inherently violent or immoral. It’s their compounded trauma and desperation that causes them to lie, cheat, or steal. The systems that cause poverty create circumstances in which people make risky and rash decisions because they feel trapped. Our goal at the OAC is to help reduce these circumstances so that our guests are no longer caught in a cycle of poverty and, instead, move toward self-sufficiency.