Central Outreach & Advocacy Center

Central OAC

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Hearing Mr. K

Hearing Mr. K

by April Campbell

Brenna, our Program Assistant, has asked the staff and volunteers at the OAC to write down any interactions that have somehow affected us so that we may share it with everyone via social media. While thinking about what to write for this month’s blog, I thought about her request and reflected on an interaction that I had with a guest last week.

Mr. K came in on snowy Friday morning asking for assistance with getting his food stamps turned back on. Mr. K became argumentative with myself and our security guard, Larry, and was being asked to leave and come back a different day. Mr. K looked at me with tears in his eyes and said that he was “tired of being treated as less than a person” and that “today has already been such a hard day”. Mr. K become unconsolable so I asked him to come into the art room with me to talk while myself and another guest assisted him with gathering his things. Mr. K followed me to the room where we had a conversation surrounding his mental health diagnosis, his feelings of frustration and insignificance, and how he has been living in his situation since 2006 and feels as though he cannot get the assistance he needs. I was able to spend about 20 minutes with Mr. K and during that time I was reminded that every person has their own story and is dealing with their own struggles. In the work that we do this is so important to remember.

Some days at the OAC are more difficult than others. Sometimes there is so much chaos and confusion happening that I find myself being distracted by everything else and forgetting what drew me here in the first place: to help people. Helping someone doesn’t just mean listening to their problem, finding a solution, and sending them out our doors. Helping them means actually hearing them: hearing their frustration, their pain, their struggle and their sadness: Their Story. It’s about hearing what they may not be saying and being understanding that they are dealing with situations that I cannot even imagine. My interaction with Mr. K caused me to remember that every person I meet at the OAC has their own unique story and that it takes me hearing them with open ears and an open heart to hear what that story is.

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6 Reasons People Experiencing Homelessness Can’t Find Jobs

by Ahren Cassinari-Foster

There are many reasons both individual and systemic why our guests struggle to find jobs, but here are six of the biggest reasons why many of our guests have a difficult time finding satisfying, long-term employment.  This is not an exhaustive list, but I hope it opens a window into the reality our guests live with on a day-to-day basis.

1. Incarceration history.  Whatever the offense, having a recent criminal charge is a huge disadvantage when searching for employment.  Our guests are often faced with a very difficult choice: hide the offense and hope it does not come up in the background check (knowing you will be fired if the offense is discovered) or disclose the offense and hope for an understanding interviewer/HR department.

2. Gaps in employment.  For a wide variety of reasons, many of our guests have significant gaps in their work history.  These gaps are quite challenging to explain in an interview, complicate the process of resume –writing, and sometimes raise real concerns on the part of hiring managers.

3. Storage.  In my experience, not many people have thought about how a lack of proper storage can cost someone a job.  If a guest is carrying all of her worldly goods around in a pack, what is she supposed to do when it comes time to interview?   Does she leave the pack in a park?  With a friend?  Carry the pack to the interview and hope for the best?

4. Lack of educational opportunities.  Many of our guests have a fairly limited educational background and have not had ready access to the education and training that opens doors to higher-paying, stable jobs.   The lack of stability in both living situation and income that many of our guests live with makes the idea of completing a two semester course in arc welding at a local tech school a seemingly impossible dream.

5. Access to hygiene items and interview clothing.  Living outside, or in a shelter that is not a large upgrade over the street, affords people few opportunities to groom themselves on a regular basis.  Most people do not feel confident approaching a job search when they are unable to bathe on a regular basis and have no access to interview clothing.

6. Limited access to computers.  Many people in today’s world can take for granted 24/7 access to the technology they need to communicate, work, connect with friends, and do so many other things .  The vast majority of our guests do not have anything close to that level of access to computers, smart phones, or tablets.  They can access the internet on a restricted basis only when the local library has a free computer or one of the few computers in their shelter or transitional housing facility is available for use.

Despite these challenges, many of our guests do find jobs!  I am continuously challenged and inspired by folks who, despite a long list of setbacks and roadblocks, find a way to make their job search work through their determination and focus.

To learn more about our Main Frame Job Readiness program and the ways it helps remove these barriers, click here.

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Finding Thin Places

by Brenna Lakeson

When I was in seminary, we would often talk about “thin places” –  a phrase used by Irish priest John O’Donohue among others – to identify moments when the barrier between our earthly reality and the holy realm beyond seems to disintegrate.  A thin place might be as simple as seeing the sun rise or as poignant as watching a child be born.  A thin place is a moment where the boundary between yourself and God feels nonexistent, when the holy reaches out and touches you in a real way.  

At the OAC, it can sometimes be difficult to find thin places.  It can be loud and chaotic.  Sometimes our guests are angry and yell, albeit for warranted reasons.  Sometimes our guests are so tired of the brokenness they feel.  On the other hand, though, thin places are all around us at the OAC: a guest letting a stranger borrow his phone to call home, a whole line of able bodied individuals letting a lady in a wheelchair cut in line.  I want to share some of the thin places that I’ve been honored to bear witness to at the OAC, in the hopes that all of us will look for the thin places instead of the broken ones.

 

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Paul

Recently, I woke up in the morning with a pulled neck muscle.  It was hard for me to turn my head side to side. I did stretches at my desk during the day to try to get some mobility back.  I apologized to each guest I met with, so they wouldn’t think that I was purposefully not looking in their direction.  One guest in particular, “Paul”, took an interest in my neck injury.  “That happened to me a while back,” he said.  “You gotta do your stretches.  And get some Bengay to put on there.  That’ll do the trick.”  Again on his way out, he reminded me to get some Bengay to relieve my pain.  

About a week later, Paul joined our Main Frame program, and I saw him at the OAC one afternoon.  “How’s your neck doing?” he called after me.  I smiled.  “It’s doing so much better, thank you for remembering!” I responded.  With all that Paul had to worry about, he managed to remember my insignificant pulled muscle and wanted to know if I was doing okay.  Whenever guests take the time to care for our staff and volunteers, I am always touched.

 

Mr. Peters

Last week, I worked with “Mr. Peters.” Mr. Peters was the first guest I served that morning.  I was tired and wasn’t feeling very energetic.  I just wanted to do my job and get through the list of guests without too much fuss.  Mr. Peters, however, wasn’t having it.  First thing, he asked me how I was doing on a scale of 1 to 10.  He told me he was an 8.5.  I told him I was about a 7, and he said he was determined to get me to at least an 8 by the time he left.  When I asked him why he wanted to get a Georgia ID, he told me he needed it to give blood.  Each time I smiled during our interaction, he would say “Are you at an 8 now?”.  On his way out, I asked him if he needed any toiletries or snacks.  He told me he didn’t want to take any because he wanted to save them for the “people who really need them.”  He was, however, very excited to share some salt water taffy with me.  

Despite his circumstances, Mr. Peters consistently found joy around him, even in some salt water taffy.  What’s more, all he wanted was to use his abilities to make other people smile.  After our meeting, he met with our representative from Social Security to apply for SSI benefits.  It was clear to me that Mr. Peters didn’t have much going for him.  Despite seeming like a nice grandfather, he didn’t seem to have any family that was supportive.  But he made everyone he met feel like family.  Despite not having any financial resources, he wanted to give what he did have – blood.  Meeting with Mr. Peters forced me to check my own feelings at the door.  I had come to work grumpy, but Mr. Peters had come to our center full of joy to share.

 

Jamal

Several months ago, I worked with “Jamal.”  Jamal had nothing but the clothes on his back, and we were helping him get a Georgia ID.  I gave him some of the donated clothes in one of our back rooms, and he was beyond grateful.  On his way out, he asked if we had a comb.  I told him that we didn’t.  He wanted to comb out the braids in his hair to re-style it, but we didn’t have anything to offer him.  He went on his way, and I didn’t think much of it.  

However, about an hour later, I walked through our lobby only to catch a glimpse of Jamal sitting on the ground with one of our female guests squatting behind him, combing out his hair for him and re-braiding it.  This moment has stuck with me in an indescribable way.  These two guests, arguably some of our loudest and, at times, challenging guests, were taking care of each other.  Like two children at a sleepover, they were chatting and braiding hair as though they had nothing else to worry about.  I watched them for a few minutes, sharing stories and relaxing in the courtyard.  It touched my heart to see our guests caring for each other in such an intimate way.

 

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Our guests deal with more on a daily basis than many of us face in a lifetime.  However, every day we see them reach outside of themselves and care for those around them.  In circumstances where they have every reason to be selfish, they somehow find the strength to show compassion and kindness in often unexpected ways.  In the midst of suffering, they recognize suffering in others.  In the midst of trauma, they recognize the needs of others.  There is great holiness in this, and also a wholeness:  when we care for others, even when we are hurting, it helps us heal.

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6 Lessons from Hurricane Irma

by Kimberly Parker

Last week was a trying week for me. Prior to last Monday afternoon, I had stayed glued to the television, watching all of the news about Hurricane Irma, where she was going to strike next, and anticipating her arrival in Atlanta. I am not a stranger to hurricanes since I lived in Mobile, AL (on the Gulf Coast) for eleven years, but it’s been a long time since I have worried about the fact that a hurricane might hit near me. Irma was devastating to all of the places she had encountered so it was a little scary as Atlanta waited for her arrival.

In reality, Atlanta was not nearly as affected as other places. Yes, trees came down. Houses and cars were damaged. And many were without power, but we still did not have the kind of devastation that others experienced.

For me, loss of power was the only issue. Thankfully, we did not have any trees down at our house and no damage of any kind to our house or car or our very beings. We simply were without power for about 80 hours. It was a long 80 hours for me. I tried so hard not to complain because we did not have any damage. We were not hurt. We still had our family. We still had a home.

I have reflected a lot on those few days, trying to figure out why it was so hard for me and trying to learn from a time that challenged me quite a bit. I know that the number one thing I learned from Irma is that there is a lot in life that I take for granted. I have so much more than others, especially in regards to the people experiencing homelessness who walk through Central Outreach and Advocacy’s doors each and every day.

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So what are some of the other things I learned?

Lesson #1: Invitation … We had several different friends who did not lose power invite us to stay with them. How often do our guests get an invitation from someone to stay at their place? I would say this almost never happens. And we had more than one invitation.

Lesson #2: Showers … Taking a cold shower is not fun, but it is a shower and, again, we had friends who offered their hot showers to us. Without a home, people often do not have a place to shower. There are agencies and shelters who provide showers, but there are often restrictions that limit how often or how long a person can stay in the shower. Some of our guests may go days without a hot shower. I only went a couple of days without one.

Lesson #3: Cell Phone … One of the things I worried about the most was my cell phone and not being able to charge it. Fortunately, I was able to go into my office on Tuesday, even though we were closed for services, and charge my cell phone. I use my cell phone a lot. I use it for work, news, entertainment, communication, etc. Without it, I felt lost. On our first day being back open, my door was open and I was listening to a conversation taking place in the lobby. Two people were taking turns charging their cell phone. One guest said, “Okay I have 10% battery; you go ahead and charge yours for a little while.” It was a strong reminder that I am way too dependent on my cell phone.

Lesson #4: Laundry … One of my team members said that we could come and do our laundry if we needed to. Fortunately, we had done our laundry over the weekend so the majority of our clothes were clean. We see people walk into Central OAC every day with clothes that appear to have been worn for a while without being washed.

Lesson #5: Food Security … We ate out a lot because we couldn’t cook. We have the means to do that. It might not be the best use of our money, but we didn’t go hungry. Even though there are places for those experiencing homelessness to eat, it’s not always convenient or it may have restrictions that keep some from eating. I know that some of our guests do not have enough food to eat on a daily basis. I never go hungry.

Lesson #6: Darkness … I think one of the things that was so difficult for me was the darkness each night. Yes, we had candles that we lit, but candles can’t light up a room as well as electricity. It made me feel trapped in a sense and I don’t like that feeling. I thought a lot about the people who sleep out on the street. They must experience the kind of darkness that I felt last week, but possibly on a daily basis.

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Last week was a trying week for me. Through it all, I tried not to complain, but I did. My routine was thrown off, and I am a person who thrives best with routine. I kept trying to remind myself that we really did not have it all that bad, and, even though the power being out was an inconvenience, it would return. Life would also go back to being “normal.” I don’t think I am finished learning from Hurricane Irma. Each day, something else happens or I hear another conversation that reminds me of how privileged I am. I need to do a better job of not taking life and all that comes with life, for granted. I guess I should say “thanks” to Irma for teaching me a lesson or two.