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by Quasha Jarvis (Georgia State University Intern)

“In their shoes” is more than a saying at Central Outreach Advocacy Center; it’s a philosophy that guides every interaction, every program, and every moment spent serving our guests. It embodies the essence of empathy, the ability to understand, relate to, and support individuals without judgment.

Becoming a social worker wasn’t an easy path for me; it was a journey filled with some personal struggles but also a moment of self-discovery. Yet, within it all I found my purpose, a calling to walk alongside others, offering a compassionate hand and a listening ear. At Central Outreach, we recognize that each person who walks through our doors carries a unique story, shaped by a lifetime of experiences. Our role is not to judge but to listen, to understand, and to empower them to navigate their path of self-sufficiency.

Empowering words and a strength-based perspective are the tools of our approach. We strive to instill in every guest the belief that their current circumstances do not define their future, whether it’s organizing events that bring joy or facilitating ways to help meet their needs. I’ll never forget the guest who compared one of our events to Christmas or the guest who was thrilled about finding an outfit for a job fair. Every interaction, every moment shared, holds the potential to make a profound difference.

One of the most rewarding aspects of my work at Central Outreach is witnessing the resilience of our guests. Despite facing immense challenges, they demonstrate unwavering courage and determination to persevere. Their stories serve as powerful reminders of the human spirit’s capacity to overcome adversity and find hope in the darkest of times. Empathy isn’t just a skill; it’s a way of life. We meet people where they are without judgment.

As I reflect on my journey at Central Outreach, I’m reminded of the profound privilege it is to walk alongside our guests. Each day presents new opportunities to embody empathy, inspire resilience, and foster positive change. Together, we strive to create a world where every individual is seen, heard, and valued — one step at a time.

by OJ Flowers, Communication Coordinator 

Indeed, the start of a new year often brings a sense of new beginnings. It is a time when many people reflect on the past year and set goals or resolutions for the year ahead. It can be an opportunity to make positive changes, try new things, and embark on new journeys. Whether it’s personal growth, career aspirations, or lifestyle improvements, the new year can be a fresh start for many individuals.

While the start of a new year often symbolizes fresh starts and opportunities, it is essential to acknowledge the unique challenges that individuals without stable housing face. For someone experiencing homelessness, the new year can be a time of reflection. It offers an opportunity to assess the challenges faced in the previous year and identify areas for growth and improvement. Reflection can help individuals set goals and make positive changes in their lives. Setting realistic and achievable goals is an essential aspect of new beginnings. These goals can vary from finding stable housing, improving physical and mental well-being, acquiring new skills, or reconnecting with loved ones.

The new year can also be a time for individuals experiencing homelessness to seek out support and resources. Central OAC assists with obtaining essential documents such as birth certificates and identification cards. Central OAC’s Main Frame program also provides a support system for those experiencing homelessness by providing encouragement, guidance, and assistance throughout their journey to stability. The Main Frame program includes growth opportunities, such as acquiring new skills and knowledge to enhance their chances of securing stable employment and improving their overall quality of life.

While the concept of “New Year, New Beginnings” may look different for someone experiencing homelessness, it is essential to recognize the potential for positive change and growth. I’m grateful to be a part of an organization that treats people with the respect and dignity that all deserve as human beings. This year, remember to support and uplift those facing homelessness as they strive for new beginnings in the coming year.

By Sonja Hodges (Direct Service Advocate)

Arthur, Nelson Henderson, wrote “The true meaning of life is to plant trees, under whose shade we do not plan to sit.” The last few years of my life have really brought this quote to life, both personally and professionally.  As a Habitat for Humanity homeowner I saw first hand how so many people gave so freely of their time and talents, Saturday after Saturday.  I mean one really has to take Serving with A Purpose pretty seriously to show up EIGHT Saturdays in a row, rain, sleet or shine to help build a house they or anyone they knew would never live in!

I also see this daily working here at Central OAC. It’s amazing to witness how volunteers, interns and my co-workers serve our guests with so much empathy and patience. Whether it’s ordering documents needed to obtain their ID or finding resources for the simple things we take for granted such as the ability to take a hot shower or change into dry socks, we meet our guests where they are. Most days this is a thankless job, but there are those moments that God allows us to see why we do what we do here. Our purpose is to help, and whatever that help looks like we get it done, day in and day out. To witness someone come back day after day, week after week, month after month, years even, some for over 18 years, makes my soul smile. Everyone here at Central OAC displays just what ” Serving with a Purpose” looks like.