Central Outreach & Advocacy Center

Blog Posts

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Housing Mr. M

by Ahren Cassinari-Foster

I first met Mr. M in the lobby of the OAC.  I was rushing off to do something else when he flagged me down and asked me about our job readiness program.  I assumed he was another guest wanting an answer to a question that he should be asking at the front desk-but I was very wrong!  He seemed like a nice enough guy when I met him but I had no idea that he would prove himself to be one of the most successful and focused job readiness students I have ever worked with.

When Mr. M first came to us, he was staying in a shelter, working on his addiction recovery, and just beginning to piece his life back together after some trying times.  After a few weeks of job readiness training, Mr. M found a job. Soon thereafter, he found a second job!

Over the next few months, Mr. M occasionally came in to the OAC just to say hi or to receive services.  After one of those visits we found out that we had been given access to a significant amount of money earmarked for housing for Main Frame students through the United Way.  Mr. M and I met and began to talk about the possibility of assisting him with rent.   

Soon enough, Mr. M had found a room to rent, had a contract drawn up, and was able to move in and pay the first month of rent (with a little help from the OAC and the United Way).  Since then, Mr. Murphy has paid the second month of rent by himself and is working with us on budgeting and saving strategies to help set him up for success over the long run.

It has been a pleasure to work with someone so focused on achieving self-sufficiency.  Often when we work with guests, we don’t see the success they achieve after they leave us.  Especially when we help people with supportive services, we don’t know if they are able to get housing and employment with the identification we help them obtain.  It has been really rewarding to see Mr. M progress from someone struggling with addiction and living on the street to someone who has two stable jobs and is able to pay his own rent.  We are incredibly proud of what Mr. M has accomplished and his story gives us hope.

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What is our Mission?

by Kimberly Parker

What is the mission of Central Outreach & Advocacy Center (Central OAC)?

“We open doors to overcome and prevent homelessness.”

Our mission statement has changed over the years. This latest version was adopted by our Board of Directors in 2017 in conjunction with our new current three-year strategic plan. I often begin any talk I give with our mission statement and then go on to share how we accomplish our mission through our three main programs: supportive services, job readiness, and advocacy.

In sharing about our mission, I also talk about how we are not going to eliminate homelessness on our own. As we provide our vital services and work in partnership with other agencies, I believe we can make a difference for those who find themselves in a situation of homelessness. It takes all of us working together, doing the work we each do well, to truly make a difference. We work with Mercy Care to give our guests access to medical care.  We work with Georgia Law Center to give our guests access to legal assistance.  We can’t do these things alone.

Our mission statement guides all of the work we do. Anytime we are thinking about making a change to our programs or services, I ask myself if the change will allow us to carry out our mission.  In addition to our mission, we have also recently developed core values and tenets for our organization.  I wanted our team to have some guiding principles for our work and for who we are as an organization. The team sat down over a year ago with our Board Chair, Jeff Hilimire. He led us through an exercise to  help us get at the heart of who we are as an organization serving those experiencing homelessness.

We developed three tenets that defines the work we do:

We open doors to overcome and prevent homelessness by:

  • empowering our guests to take the next step toward self-sufficiency.
  • passionately and intentionally telling our guests’ stories to educate others.
  • ensuring we have the resources to be at our best.

In addition to our tenets, we developed four core values:

We believe in meeting people where they are with patience and humility and treating each person with respect and dignity.  

I firmly believe that if you sit down and observe with one of our staff or volunteers while they serve our guests, you will see each person living out our values. These values are critical in creating trust with our guests, which I believe to be the first step in helping someone overcome homelessness.

The issue of homelessness is complicated. Many barriers exist. There is no easy fix. It takes time. It takes relationship building. It takes navigating through difficult processes and systems. It takes resources. Unfortunately, it’s the resources that are often the barrier to doing more for those experiencing homelessness. Non-profits like Central OAC  regularly struggle to find foundations, government monies, and individual donors to continually support the good work that is done on a daily basis. Central OAC has had its ups and downs in the funding arena and certainly one of my biggest tasks as the Executive Director is to make sure the monies continue to come in to support the programs and services we offer.

As a result, I will keep telling our story and our guests’ stories because I know that we can make a difference. I know that we can continue to open doors to overcome and prevent homelessness. For those of you who already support us, thank you. For those who may want to get more involved, let’s talk. Your support will go a long way to ensure that our staff and volunteers are able to continue the good work that has already begun!

 

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Hearing Mr. K

Hearing Mr. K

by April Campbell

Brenna, our Program Assistant, has asked the staff and volunteers at the OAC to write down any interactions that have somehow affected us so that we may share it with everyone via social media. While thinking about what to write for this month’s blog, I thought about her request and reflected on an interaction that I had with a guest last week.

Mr. K came in on snowy Friday morning asking for assistance with getting his food stamps turned back on. Mr. K became argumentative with myself and our security guard, Larry, and was being asked to leave and come back a different day. Mr. K looked at me with tears in his eyes and said that he was “tired of being treated as less than a person” and that “today has already been such a hard day”. Mr. K become unconsolable so I asked him to come into the art room with me to talk while myself and another guest assisted him with gathering his things. Mr. K followed me to the room where we had a conversation surrounding his mental health diagnosis, his feelings of frustration and insignificance, and how he has been living in his situation since 2006 and feels as though he cannot get the assistance he needs. I was able to spend about 20 minutes with Mr. K and during that time I was reminded that every person has their own story and is dealing with their own struggles. In the work that we do this is so important to remember.

Some days at the OAC are more difficult than others. Sometimes there is so much chaos and confusion happening that I find myself being distracted by everything else and forgetting what drew me here in the first place: to help people. Helping someone doesn’t just mean listening to their problem, finding a solution, and sending them out our doors. Helping them means actually hearing them: hearing their frustration, their pain, their struggle and their sadness: Their Story. It’s about hearing what they may not be saying and being understanding that they are dealing with situations that I cannot even imagine. My interaction with Mr. K caused me to remember that every person I meet at the OAC has their own unique story and that it takes me hearing them with open ears and an open heart to hear what that story is.

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6 Reasons People Experiencing Homelessness Can’t Find Jobs

by Ahren Cassinari-Foster

There are many reasons both individual and systemic why our guests struggle to find jobs, but here are six of the biggest reasons why many of our guests have a difficult time finding satisfying, long-term employment.  This is not an exhaustive list, but I hope it opens a window into the reality our guests live with on a day-to-day basis.

1. Incarceration history.  Whatever the offense, having a recent criminal charge is a huge disadvantage when searching for employment.  Our guests are often faced with a very difficult choice: hide the offense and hope it does not come up in the background check (knowing you will be fired if the offense is discovered) or disclose the offense and hope for an understanding interviewer/HR department.

2. Gaps in employment.  For a wide variety of reasons, many of our guests have significant gaps in their work history.  These gaps are quite challenging to explain in an interview, complicate the process of resume –writing, and sometimes raise real concerns on the part of hiring managers.

3. Storage.  In my experience, not many people have thought about how a lack of proper storage can cost someone a job.  If a guest is carrying all of her worldly goods around in a pack, what is she supposed to do when it comes time to interview?   Does she leave the pack in a park?  With a friend?  Carry the pack to the interview and hope for the best?

4. Lack of educational opportunities.  Many of our guests have a fairly limited educational background and have not had ready access to the education and training that opens doors to higher-paying, stable jobs.   The lack of stability in both living situation and income that many of our guests live with makes the idea of completing a two semester course in arc welding at a local tech school a seemingly impossible dream.

5. Access to hygiene items and interview clothing.  Living outside, or in a shelter that is not a large upgrade over the street, affords people few opportunities to groom themselves on a regular basis.  Most people do not feel confident approaching a job search when they are unable to bathe on a regular basis and have no access to interview clothing.

6. Limited access to computers.  Many people in today’s world can take for granted 24/7 access to the technology they need to communicate, work, connect with friends, and do so many other things .  The vast majority of our guests do not have anything close to that level of access to computers, smart phones, or tablets.  They can access the internet on a restricted basis only when the local library has a free computer or one of the few computers in their shelter or transitional housing facility is available for use.

Despite these challenges, many of our guests do find jobs!  I am continuously challenged and inspired by folks who, despite a long list of setbacks and roadblocks, find a way to make their job search work through their determination and focus.

To learn more about our Main Frame Job Readiness program and the ways it helps remove these barriers, click here.